Questions to ask a carbon accounting software vendor

A demo is designed to make a tool look good. These are the questions that tell you whether it will hold up once your data hits it.

Scope and coverage

  • Which scopes and Scope 3 categories does the tool actually calculate today?
  • Which reporting frameworks is output ready for out of the box?
  • Do you support multiple entities, sites and currencies?

Data and methodology

  • Which emissions factor databases do you use and how often are they updated?
  • Can we bring our own supplier-specific factors?
  • How is data quality flagged at row level and rolled up?
  • How do you handle recalculations when a factor or method changes?

Integrations and workflow

  • Which accounting, ERP and utility systems do you integrate with today?
  • How is supplier data collected, and what happens when suppliers do not respond?
  • Can we export raw data with lineage, not just a PDF?

Assurance and audit

  • Which assurance providers have signed off numbers from your platform?
  • What does an audit trail look like for one line of data?
  • How do you handle restatements of prior years?

Commercials and support

  • What is the pricing model as our data volume grows?
  • Is onboarding included, or is it a separate cost?
  • Who owns the data if we leave, and how do we get it out?
  • What is included in support, and what is chargeable?

Before you book a demo

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